Privacy Policy
Last Updated: 28 August 2024
Introduction
Valley Village Care Center is committed to protecting the privacy of our patients, clients, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Valley Village Care Center , and any other online services we provide. Please read this privacy policy carefully.
- 1. Information We Collect
We may collect information about you in various ways, including:
1.1 Personal Data
Personal data includes information that can be used to identify you, such as your name, address, email address, phone number, and any other information you voluntarily provide to us, such as through forms or communication with our team.
1.2 Health Information
As a healthcare provider, we may collect health-related information, including but not limited to your medical history, treatment records, and any other health information you provide to us.
1.3 SMS Consent Information
If you provide consent to receive SMS communications from us, we may collect your phone number for this purpose. *Any phone numbers collected as part of SMS consent will not be shared with third parties or affiliates*. This information is used solely for the purpose of communicating with you as consented.
1.4 Automatically Collected Information
We may collect information about your device, browsing actions, and patterns automatically when you interact with our Services. This information may include your IP address, browser type, device type, pages visited, and other technical information.
- How We Use Your Information
We may use the information we collect from you in the following ways:
– To provide and manage the healthcare services you request.
– To communicate with you regarding your appointments, medical records, and other inquiries.
– To send you SMS communications if you have consented to receive them.
– To improve our website and services.
– To comply with legal and regulatory requirements.
- Sharing Your Information
We may share your information in the following circumstances:
3.1 With Service Providers
We may share your information with third-party service providers who assist us in providing our services, such as payment processors, IT service providers, and analytics companies. These third parties are obligated to protect your information and only use it as directed by us.
3.2 For Legal Purposes
We may disclose your information if required by law, such as to comply with a subpoena, or if we believe such action is necessary to protect our rights or the safety of others.
3.3 SMS Consent Information
Any phone numbers collected as part of SMS consent will not be shared with third parties or affiliates. This information is used solely for the purpose of communicating with you as consented and will be protected according to our data security practices.
3.4 With Your Consent
We may share your information with third parties if you have provided explicit consent for us to do so.
- Security of Your Information
We use administrative, technical, and physical security measures to protect your personal and health information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Rights
You have certain rights regarding your personal information, including:
– The right to access, correct, or delete your personal information.
– The right to request restrictions on the processing of your information.
– The right to receive an electronic copy of your health information.
– The right to withdraw consent to the processing of your information at any time.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our Services.
- Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the “Last Updated” date at the top. Your continued use of our Services after any changes indicates your acceptance of the new terms.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Valley Village Care Center
13000 Victory Boulevard
North Hollywood, CA 91606
818-985-5990